Commercial Investigations, Inc.

April 28, 2009

Ed Magedson’s Virtual Mafia

Filed under: RoR Watch — Dustin @ 2:23 pm

Ed Magedson and His Racketeering Operation Called ‘Rip Off Report.com’

We recently wrote an article on Rip Off Report and it’s ties with google, now Commercial Investigations, Inc. would like to go into more detail about Rip Off Report.com itself. Ed Magedson, the creator of R.O.R. (rip off report.com) one might consider him “The Godfather” of an online Corleone family or if that analogy seems a bit dated, a Tony Soprano of the internet. Ed has a cutting edge way of extorting businesses. In every mafia movie, T.V. show, or story, typically thugs and gangsters show up to law abiding businesses with baseball bats, and guns asking them if they would like to pay for “protection.” Many people may think this is a “thing of the past” Ed Magedson is doing this to companies via the internet. Instead of physically damaging a business or it’s employee’s Ed attacks reputation, and image. Sarah Fenske from the Phoenix Times had an interview with Ed Magedson, and wrote this article, “The Real Rip Off Report”

http://www.phoenixnewtimes.com/2007-02-01/news/the-real-rip-off-report

Sarah writes this on page 6 of her article,
“It’s because, as the number of lawsuits against Magedson has increased, lawyers have learned about Magedson’s willingness to take money from companies to mitigate bad complaints. He calls it his “corporate advocacy program.”

Here’s how it works: Businesses pay Magedson a fee, plus a monthly retainer. And in exchange, Magedson makes “EDitor’s comments” next to complaints — generally saying that the claims are false.”

Ed and his lawyer defend this “corporate advocacy program” by Ed needing this money to keep the website running. A minimal fee would be understandable since websites have a cost for running them. However if Ed was doing this program for the right reasons, it would be an “at cost” program. In multiple cases Ed charges six figure price ranges and a monthly retainer.

If Ed was not extorting and had a legitimate “at cost corporate advocacy program” the cost of editors and website hosting, maintenance, would cost businesses no more than a few hundred dollars to get their slander taken off the website, and allowing Ed to make a profit. Web hosting is such a competitive market, using godaddy.com you can have an extremely reliable website, with unlimited storage space and transfer for $12 or $13 bucks a month. The only actual costs you are looking at, would be an editor, website manager, and money in Ed’s pocket. (If Ed hired efficiently he could even have a website manager double as an editor) So, imagine if Ed charged a company $200 one time fee and then a $15 a month retainer. This leaves the website cost being covered by just one business signing on to the corporate program, leaving all other business’s retainers as pure profit. The $200 would be to pay his editor and cash in his pocket, not bad for a job that would take a whole 15min or less to go look up the negative comment and delete it. Then repost a new one saying this previous comment was found to be slander by a competitor, or something of the sort. Even raising the ante on this, a one time cost of $5,000 and a monthly retainer of $50 a month, his profits would be through the roof.

So why does Ed Magedson charge some companies anywhere from $100,000 to a reported $800,000 fee to remove comments. Oh wait, maybe an additional cost to the website is paying someone to do Search Engine Optimization on websites with slander being written on them by writing tags, linking websites and keywords without consent of the website owners. Also putting incorrect keywords and tags to company names which is borderline illegal and most search engines do not allow such tagging to be done. Google typically disapproves of this with every other website it indexes but lets R.O.R. get away with it. Google does not allow duplicate sub domains to be indexed yet however Google indexes thousands of duplicate pages from various domains and sub domains that Ed owns.  Maybe if Ed Magedson cut back on NEGATIVE search engine optimization costs his website costs would not be so high. There is a fine line between capitalistic profit and extortion, it clearly has been crossed.

At this point, Ed isn’t perfect but he doesn’t look like too bad of a guy right? He is just trying to make A LOT of money from his idea. That is until you hear the other part of this racketeering operation he has. In many known cases, Ed and his “friends” he often refers too, write their own negative comments and slander against companies. Ed also allows known slander to sit on his website, and he does nothing to these known comments unless one pays him. To wrap this whole thing up in a nutshell; Ed Magedson and his friends write extremely negative slander on your company with no factual basis, then the few customers who may have actually had a bad experience completely over exaggerate the actual experience they have had to keep the “flow” going that was made by Ed, then by the time your company finds out they are so knee deep in negative comments it will cost them six figures to erase these comments. Rip off Report, a very modern, sophisticated shake down.

April 23, 2009

Report on Rip off Report

Filed under: RoR Watch — Dustin @ 1:59 pm

Looking at Commercial Investigations, Inc. current position on search engines it is very interesting to see the contrast between Google.com vs. Yahoo.com and Msn.com. Rip off Report sadly is at the top in Google and yet on Msn searches Rip off Report is on the very bottom of page 2 and yahoo the very bottom of page 1.  The staff at Commercial Investigations, Inc. thinks this is interesting, especially because of articles such as this one,

http://www.97thfloor.com/blog/public-spam-report-google-your-honeymoon-with-rip-off-report-has-to-stop/

This article was written by Chris Bennett, one of the world’s leading S.E.O. (search engine optimization) specialists. His website, 97thfloor.com published this article is arguably Rip off Report’s biggest nemesis. Here is an interesting exert from this article,

“As you can see Google is definitely treating Rip Off Report different than Yahoo and Live (msn). Live has dropped them from their results all together, so applauds all around for them. Something I found surprising was Yahoo has almost twice as many pages indexed (676k +) as Google, but ranks virtually nothing whereas Google pretty much ranks every single post in its index in the top 20.”

Just looking at our own Google ranking vs. search engines it is amazing to see how clear and true this is holding to be. Not even getting into the legitimacy of Rip off Report and just looking at their relationship with Google.com raises almost a certain flag of shadiness. Google.com is very good about regulating websites, their bots or crawlers if you will, as well as their staff of webmasters usually are extremely on point at regulating illegitimate S.E.O. methods and punishing websites. However for some reason, Google.com has done nothing to stop Rip off Report and in fact has almost awarded R.O.R. with higher rankings. Chris Bennett wrapped up his article with this,

“So to sum up an extremely long post, Rip Off Report is spamming Google’s index, and Google is currently letting them get a way with it. They know this and so do their users and as a result thousands of peoples lives are being ruined due to blatant lies and made up stories. Again I am a lover of the Internet and as messed up as Rip Off Report maybe there is a place on the internet for lies and junk, that is the beauty of the net we all have a voice. However there is no place for this whatsoever in Google’s search results.”

Commercial Investigations, Inc. has been a target and picked on by Ed Magedsonon, the creator of Rip off Report in the past and C.I.I. is currently still fighting this battle. Commercial Investigations, Inc. has been alleged with many false statements on his website. In response to posts on Rip off Report regarding some of our business to business calls, we have a no call list clearly placed on our website. By law we are obligated to have a no call list, and we more than willingly full fill that obligation. Should anyone feel the need to use it, is clearly up to you. Commercial Investigations, Inc. is also proud to say that we follow all rules and regulations stated in the Fair Debt Collection Practices Act.

Every business in the world wants to give their clients the absolute best and finest services, Commercial Investigations, Inc. likes to inform our clients that they can upgrade to a premium service which will includes any and all court fees should a law suit arise, and reporting all debtor information to all credit report agencies. However, they do not have to upgrade to this package, in exact wording of the letter we sent to our clients it says,

“We have received your request to cancel the accounts you have placed for collection. Before your cases were accepted to be placed in our system for collection, you signed a contract that agrees to a 10% cancellation fee if there has been activity on your cases in the preceding 60 days. “Activity” is defined as letters, phone calls, skip tracing updates, or payments made within the previous sixty days.

If a payment in any amount is made to us or directly to you, and you then wish to close your account, the entire anticipated commission is due and payable immediately before such account can be deemed closed.

If your request to close your accounts is due to being offered our premium service in the form of a forwarding fee contract (whereby we agree to forward a specified number of collection cases straight to litigation for a one-time fee), you are under no obligation to employ this service. Being offered our premium service is NOT a legitimate reason to cancel your contract.

Many clients find our premium service to be very cost-effective. Rest assured, our standard collection service is extremely efficient, and we will continue to service your accounts on a straight contingency basis, with no upfront cost to you. If you still have questions, please contact us immediately.”

Commercial Investigations, Inc. does not force our clients into any situation they do not want to be in. C.I.I. pushes our services as much as a fast food restaurant pushes a large combo upgrade; we ask if they would like it, and leave it in your hands to make a decision. As for a the 10% cancellation fee, it is because the moment we receive your account, C.I.I. begins skip tracing work and phone calls on your delinquent account(s). Work is done from day one, and most of the time we do not even recover the costs of resources used with the 10%. If we receive payment or settling a debt, we are doing exactly what our clients hired us for, which is why we ask to receive our commission in the initial contract.

It is simple outrageous to read the things being said about our Commercial Investigations, Inc. we urge everyone to think for themselves and do not believe an arguably illegitimate website such as Rip off Report to base your opinion about our company.

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